Privacy Policy
1. Introduction
Welcome to Onigifts.com (“Site”). Onigifts (“we,” “us,” or “our”), operated by Cassie Renee LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit our Site, purchase our apparel and related products (“Products”), subscribe to our communications, or otherwise interact with us.
By using our Site and services, you acknowledge you have read and understood the terms of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Site or providing us with your personal information.
2. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you (“personal information”). The categories of information we may collect include:
Identifiers: Such as your name, email address, postal address (for billing and shipping), phone number, IP address, account username.
Commercial Information: Details about Products you purchase or consider, purchasing history, payment information (processed securely by third-party payment gateways – we do not store full credit card numbers), and shipping details.
Internet or Network Activity: Information about your interaction with our Site, including browsing history, pages viewed, time spent on pages, links clicked, device information (type, operating system, browser), and referring website addresses.
Account Information: If you create an account, your login credentials (password stored securely/hashed) and any preferences you provide.
Communications: Records of your correspondence with us, including emails and messages sent via contact forms or to customer support.
3. How We Collect Your Information
We collect personal information through various methods:
Directly From You: When you place an order, create an account, sign up for our newsletter, contact us with inquiries, or voluntarily provide information through forms or surveys.
Automatically: As you navigate our Site, we utilize automatic data collection technologies like cookies, web beacons (pixels), and server logs to gather technical and usage data about your device and browsing actions.
4. How We Use Your Information
We use the personal information we collect for legitimate business purposes, including:
Order Fulfillment: Processing your payments, communicating order status, coordinating the production of your made-to-order items with our partners, arranging shipment, managing returns, and providing customer service related to your purchases.
Website Operation and Improvement: Maintaining and improving Site functionality, analyzing user traffic and behavior to enhance user experience, developing new products and features, and ensuring website security.
Communication: Responding to your inquiries, providing information you request, sending transactional emails (like order confirmations and shipping updates), and delivering customer support.
Marketing and Promotions: With your explicit consent where required by law, sending you emails about new collections, special offers, brand updates, or other news we believe may interest you. You can opt-out of marketing communications at any time.
Security and Fraud Prevention: Protecting the integrity of our Site, detecting and preventing fraudulent transactions or malicious activity, and enforcing our Terms of Service.
Legal Compliance: Meeting legal and regulatory requirements, responding to lawful requests from public authorities, and protecting our legal rights.
5. How We Share Your Information
Onigifts respects your privacy. We do not sell your personal information. We may share your information with third parties only in the following circumstances and for legitimate purposes:
Production Partners: Because our Products are made-to-order, we share necessary information (such as product specifications, design details, and your shipping address) with our vetted, trusted production partners solely to enable them to manufacture and fulfill your specific order. They are contractually obligated to protect your information and use it only for this purpose.
Service Providers: We engage third-party companies and individuals to perform essential services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and logistics (e.g., USPS, UPS, DHL), email delivery, website hosting, data analytics, marketing support, and customer service platforms. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if required by law, regulation, legal process (like a subpoena or court order), or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or the public.
Business Transfers: If Onigifts or Cassie Renee LLC is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction, subject to standard confidentiality agreements.
With Your Consent: We may share your information for other purposes if we have obtained your explicit consent to do so.
6. Cookies and Tracking Technologies
Our Site uses cookies (small data files stored on your device) and similar technologies (like pixels or web beacons) to help the Site function effectively, enhance your browsing experience, analyze Site usage, remember your preferences, and potentially support marketing efforts. You can manage your cookie preferences through your web browser settings, though disabling certain cookies may impact Site functionality.
7. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect the personal information we process. However, no electronic transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the absolute security of any information you transmit to us.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with our legal obligations (e.g., for tax and accounting purposes), resolving disputes, and enforcing our agreements, or as otherwise permitted or required by applicable law.
9. Your Privacy Rights
Depending on your geographical location and applicable laws (e.g., GDPR for EEA/UK residents, CCPA/CPRA for California residents), you may have certain rights regarding your personal information. These may include the right to:
Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information (subject to legal exceptions).
Opt-out of certain data processing activities (like marketing emails via unsubscribe links).
Know more about the information we collect and share.
Non-discrimination for exercising your privacy rights.
To inquire about or exercise your applicable privacy rights, please contact us using the details provided in the “Contact Us” section below. We will respond to verifiable requests in accordance with applicable laws.
10. Children’s Privacy
Our Site and Products are not intended for or directed at children under the age of 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we may have collected information from a child without appropriate parental consent, please contact us immediately so we can take corrective action.
11. Third-Party Links
Our Site may contain links to external websites not operated by us. If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this policy and post the revised version on this page. We encourage you to review this Privacy Policy regularly.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: +44 (20) 383-565-46
- Address : 726 Broadway St, Wasco, CA 93280, United State
- Support Time: Mon – Fri | 9am – 5pm EST